Theme support includesHowever, Theme support does NOT include:
  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets
  • Customization services
  • Installation services

Read more about the policy here: ThemeForest's items support policy.

Please include this information when you create a support ticket

  • Purchase Code
  • Link to your site / page
  • Issue Description
  • Device Information
  • Theme Version

** This site is specifically built for SingleStroke customers in regards to SingleStroke products (themes). The information provided in this site might not be relevant to themes / plugins by other Authors.

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